College students are not customers. Or are they?

If students are customers, then the university is a business. A business’s only goal is to succeed, as in make the largest profit possible, which it usually does by purveying the cheapest product it can at the highest price customers will pay. In this model, tuition should be as high as the school can get away with, and all courses should cater purely to the tastes of the lowest common denominator of the customer base. In practice, it follows that each class should be five minutes long, taught by holograms of Rihanna, and consist entirely of self-graded multiple-choice tests composed in emoji.

Read the original on Slate: College students are not customers: A political shorthand that needs to die.

More over on Higher Education’s Premier Online Publication.


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THE MUSUBI MURDER August 2015 Amazon / B&N /Powell’s /Audible / iTunes

Today on College Misery: This is why my syllabus is seventeen pages long

Join me over at Higher Education’s Premier Online Publication. Or simply read on:

SCENE 1: Second Week of the Semester

Student-AthleteAthlete-Student:I have to miss class because my team is traveling to the mainland for two weeks. I know the syllabus says no makeups, but I don’t have a choice about going on the trip. Can I make up the in class quizzes?

Professor B. (that’s me!), Unknowingly Stepping Onto the Slippery Slope: Sure! Because you have to travel as a condition of your athletic scholarship, just write a short reflection paper on the week’s topic and get it to me when you come back.

SCENE 2: Third Week of the Semester

Scammy Sammy: I heard you can make up the in-class quizzes. I had to miss last Wednesday for a very important family funeral event.

Professor B.: Well, OK, I guess you can make the quiz up by writing a short reflection paper.

Scammy Sammy: When is it due?

Professor B.: Just get it to me by the last day of class.

SCENE 3: End of the same semester, the day after final grades are submitted

Email from Scammy Sammy to me:

Professor,
Please expect my makeups this evening or tomorrow morning. I just finished finals and now wrapping extraneous assignments up.
[That’s right. “Extraneous” assignments.]

Email from me to Scammy Sammy:

I already submitted the final grades. These were supposed to be in by the last day of class.

Email from Scammy Sammy to me, the following day:

I’m so sorry, I thought you meant the end of finals week. Thank you for being so understanding!
[Attached to Scammy Sammy’s email: FIVE makeup essays, rather defeating the purpose of requiring students to attend and participate in the class exercises and discussions.]

And because I had allowed this unwritten loophole, I took Scammy Sammy’s makeup essays. Scammy Sammy’s grade went from a C to a C-plus.

Of course this was my fault. I implemented an informal makeup policy that wasn’t written down anywhere. But I learned my lesson.

What’s the big deal, one might ask? Is it the end of the world if one pushy student gets a probably-undeserved half-grade bump? No, it’s not.

However.

Once word of Scammy Sammy’s gambit gets around, next semester will be Scammy Sammy to the nth degree. It is not unreasonable to anticipate an entire semester of dead classrooms, culminating in an eleventh-hour avalanche of makeup assignments.

So, new on the syllabus for fall:

An elaborate, scammer-resistant makeup policy, yet to be formulated, that somehow manages to be fair to everyone, including those whose obligations to the university require travel. 

No makeups, no exceptions, and if you don’t like it, go pick another major.


 

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THE MUSUBI MURDER August 2015 Amazon / B&N /Powell’s /Audible / iTunes